TERM OF USE

1. Acceptance of Terms

By accessing or using our website, you agree to comply with these Terms of Use. If you disagree, please discontinue use immediately.

2.Rates

Room rates are quoted in Vietnam Dong, depending on the daily rate. Our room rates are generally per room, not per person

All bookings with promotional & package rates are non-refundable and cannot be amended or modified. Failure to arrive at our hotel will be treated as a no-show and no refund will be given.

Terms and conditions for cancellation and amendment or modification of reservations are different among types of rate. We suggest all customers read thoroughly before proceeding the booking and making a payment. All terms & conditions will be stated on the booking voucher generated from our website or provided by our customer specialists.

For health issues, an MC (medical certificate) will be required to be able to discuss booking modification possibilities.

In every case, No-show will be fully charged and non-refundable.

3. Use of Website

Content on this site is for personal, non-commercial use only. You may not copy, modify, or distribute materials without prior authorization.

4. Intellectual Property

All text, images, and logos belong to Hoi An Moon or its licensors. Any unauthorized use is strictly prohibited.

5. Limitation of Liability

While we strive for accuracy, we make no warranties regarding content completeness. We shall not be liable for indirect or incidental damages arising from website use.

6. Governing Law

These Terms are governed by applicable laws of Vietnam. For inquiries, contact legal@hoianmoon.com.